Odessa Secure Storage reviews
Odessa Secure Storage in Odessa, TX is rated 4.8 out of 5 from 99 Google reviews. Here are some reviews from customers. Read every review on Google.
Outstanding customer service and easy access made simple by Marlene.
Aaron Y. · 5 stars · October 2026
Yes she attended really nice about my situation -very happy with her and secure storage
Lillian M. · 5 stars · October 2026
I’ve rarely had an issue since this company bought the property. They have put money back into it with all new doors, etc. Rhe best part is their communication. I have been able to reach a live person anytime I’ve called. It’s not just M-F 8:00-5:00. Their customer service is exceptional!
Susie H. · 5 stars · October 2026
Excellent service made me feel like family. Thank you
Geno G. · 5 stars · September 2026
They done a good job
Patrick S. · 5 stars · September 2026
Renting a storage unit was fast and easy.
Don D. · 5 stars · September 2026
Great customer service. Easy to get the unit and close it out when finished. Secured location and 24hr access.
John H. · 5 stars · September 2026
Outstanding customer service on Sunday afternoon short notice!! GOT THE DEAL DONE
Craig W. · 5 stars · August 2026
She was awesome and very understanding! Answered the phone unlike other different storage units!
Brian P. · 5 stars · August 2026
Outstanding service and the prices are very reasonable.
Darlene D. · 5 stars · August 2026
Very friendly and helpful
Eric D. · 5 stars · August 2026
So far so good
Doyle C. · 5 stars · August 2026
Mia is kind and understanding. I stored my belongings in a safe and secure location with her assistance. I highly recommend this location for your storage needs.
Joe S. · 5 stars · June 2026
Mia is always so helpful !
Nelly S. · 5 stars · June 2026
Marlene was awesome start to finish to work with. The storage was great for the short time I needed it. If I’m ever in need of of one in Odessa again, I will definitely be calling them!
Rebekah P. · 5 stars · May 2026
Marlene provided a very professional service and help me out throughout the whole process of getting a unit that I needed !!
Veny S. · 5 stars · April 2026
Very helpful !!
Brandon E. · 5 stars · April 2026
The lady I spoke with was absolutely amazing. She answered all of my questions and even after a back to back call from myself, she remained respectful and helpful! Highly recommend this storage unit.
Brittany R. · 5 stars · March 2026
She did so great was super helpful and always delivers great customer service
Jaimie M. · 5 stars · March 2026
Mia is a great assistant
Mike B. · 5 stars · March 2026
Good customer service. Fast response time. Very helpful! Thanks Mia
Alexander · 5 stars · February 2026
She was really helpful and perfect customer service 😊
Bobby F. · 5 stars · February 2026
Great experience and very clear and helpful!!!
Gilbert O. · 5 stars · February 2026
Mia went above and beyond her job description in my opinion. She was very helpful, prompt, and easy to communicate with. I would recommend these storages to all who might have need.
Joey T. · 5 stars · January 2026
In a bind at the last minute and need somewhere to store your belongings? Call Mia with Odessa Secure Storage! Great customer service, fast and efficient, understanding, and compassionate. Everything crashed and burned for me that day, she's the one thing that went right for me! Thanks Mia!!
Sandra M. · 5 stars · January 2026
They’re always soo helpful even after hours she answers your calls and is soo friendly
Octavio F. · 5 stars · January 2026
Excellent service. Nice attitude
cleofas r. · 5 stars · January 2026
Very good service and security
Yoenia A. · 5 stars · January 2026
Mia, thank you so much for your service. I greatly appreciate you quick response to my questions!
Lydia D. · 5 stars · December 2025
Mia , has an amazing customer service. Thank you for your service.
Mary A. · 5 stars · December 2025
Great communication!
Steve C. · 5 stars · December 2025
Mia is great and helpful I'm very happy with my experience if your looking for a storage facility I highly recommend this location it's monitored and the convenience of 24 hours
Lisa H. · 5 stars · November 2025
Mia is very kind and helpful and very friendly greatest customer service ever keep her around give her a bonus and a raise a promotion make sure that her excellence doesn't go unoticed or unrewarded
Diamant3S J. · 5 stars · November 2025
Don't rent somewhere else! Go to a storage company that will take care of your belongings as there own... Their facility is Clean, secure and don't forget to get a quote from Mia, she always make sure to take care of you like family! Thanks Mia!
Brian G. · 5 stars · November 2025
MIA was very helpful, very polite, she did awesome..👍
Manuel S. · 5 stars · November 2025
Mia she was excellent 👌👍 10/10
Alex M. · 5 stars · November 2025
Based off initial set up of a storage rental, mia made this process easy and quick. I was dreading going to a company and having to take half the day to do all the paperwork. Thank you for such a good experience!
Nakira J. · 5 stars · 2025
Great location, easy access and great prices!
Jorge A. · 5 stars · 2025
Decent place as far as storage facilities go. Outstanding Excellency in customer service from Mia. She is very polite and has the answers anyone would need about this facility. She is very responsive about returning calls and being sure the customer is well informed and satisfied with Secured Storage.
Jeffery · 5 stars · 2025
I would definitely recommend Odessa secure storage customer service is excellent always answer phone or any question I have easy to communicate with I've had the privilege to speak with Mia on many occasions she is excellent at doing her job definitely check them out
Arnulfo E. · 5 stars · 2025
Mia has done a good job at keeping the service simple and with no hassles whatsoever since the beginning. And it’s a non contact service at that. Thank you.
Adrian H. · 5 stars · 2025
Mia has very good communication and gets right back with you! Friendly and helpful Excellent service
Tornado S. · 5 stars · 2025
Excellent after hour service. Mia was fantastic and gave accurate information. She walked me through after hour visit and sold me on renting this unit!
David V. · 5 stars · 2025
Very clear in explaining operations and procedures.. At all times a pleasant and welcoming attitude which is rare these days! Was willing to and did help me through a rough situation that came up and absolutely did not have to ( I owe you one :)) Needless to say, charmed, all is appreciated and I thank you!
Creature C. · 5 stars · 2025
Mia was absolutely amazing she did good on checking in and beyond customer service
Liz F. · 5 stars · 2025
Mia has Excellent service! is friendly, quick to respond, and fair prices fir storageunits. Highly recommend!
Sugar S. · 5 stars · 2025
Very helpful and friendly. The units I originally got would not work. They cleaned out 2 bigger units for me and was able to get me in them with no problems
william k. · 5 stars · 2025
Mia was very polite and helped get our storage started in less than 10 minutes😊 answered any concerns or questions and explained everything needed😊
Carlee M. · 5 stars · 2025
Mia called me back immediately after missing my call and got me into a storage that night! Great customer service as well!
Brittany B. · 5 stars · 2025
Mia was prompt to welcome me and provide me with all my rental info after I completed an online lease.
Justin M. · 5 stars · 2025
It was a pleasure talking with Mia from Odessa Secure Storage, she was polite an answer all my questions an I will do more business with her. Thanks you for your help.
Alan W. · 5 stars · 2025
Very helpful and clear direction super fast response answered all my questions and even made special accomodations for my situation great customer service
shelly f. · 5 stars · 2025
Mia was a great help very well customer service
Anita m. · 5 stars · 2025
Saw their ad on Facebook and messaged. They got back to me immediately and answered all my questions. Very friendly, very professional.
Melissa C. · 5 stars · 2025
Staff has been very friendly and helpful! Units vary in size to accommodate different types of storage needs!
Josh J. · 5 stars · 2025
Mia was very professional and communicated with me very well
Darian B. · 5 stars · 2025
I highly recommend Odessa Secure Storages very generous awesome customer service and really nice Quality Storages...The best experience I've had ever with renting a storage !!
Stephanie R. · 5 stars · 2025
It has an excellent service, they attend very well, they help you with everything, a lot of security
Luis M. · 5 stars · 2025
They’re really nice people. They check on you if you need help and they’re really honest people
Reyna G. · 5 stars · 2025
Amazing service they really helped me out
Mark N. · 5 stars · 2025
Very good service great customer service highly highly recommend
Jessica Z. · 5 stars · 2025
Marcos Nunez -very helpful highly recommended thank you so much Mia
Abbi L. · 5 stars · 2025
Older storage units but customer service is excellent
Joe G. · 5 stars · 2025
I hight recommend Odessa Secure storages great customer service nice spacious storages!
Alberto j. · 5 stars · 2025
Great communication and friendly customer service!
Jonathan · 5 stars · 2025
Mia provided Great customer service
Michael · 5 stars · 2025
No owners, new property manager. Price is fair and perfect location
Greg V. · 5 stars · 2025
Great communication & very helpful!!
Kailey H. · 5 stars · 2025
Nice Costumer Service😃 Five Stars⭐️
Francisco P. · 5 stars · 2025
Very professional customer service.
Angel · 5 stars · 2025
👍
Danual S. · 5 stars · 2025
Genuinely cares about you!
Roger C. · 5 stars · 2025
Great service!!
Luis M. · 5 stars · 2025
Helpful
Billy J. · 5 stars · 2025
Great service
Marcial R. · 5 stars · 2025
Pleasant, attentive, efficient and very professional
Esneudis s. · 5 stars · 2025
Excellent service, security, and attention.
Denis G. · 5 stars · 2025
Very good 👍
Victor C. · 5 stars · 2025
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